The State of AI-Powered Business Transformation in Banking
The banking industry is at an inflection point. A confluence of forces— from rapid technological advances and demographic shifts to mounting regulations, heightened competition, and higher expectations for digital experiences—is reshaping the industry.
Most bank executives think that digital technologies, especially AI and modern cloud-based platforms, will reinvent how banks operate while simultaneously ushering in heightened cyber, operational, and compliance risks. This report shows the results of 1,125 executives surveyed from around the world to find out how much progress banks made driving AI-powered business transformation across their enterprises.
Key Findings Include:
- The Digital Path to Business Transformation;
- Driving Transformation through AI and Scalable IT Platforms;
- Building Human Experience and Trust.
