While organizations have taken countless measures to strengthen the security of their online resources, criminals have begun to eye a far more appealing and lucrative target: the contact center. It's what Gartner calls "an epicenter of vulnerability."
From hard-dollar losses and added overhead to combat the...
In 2019, an estimated 10% of the dollar value that reaches online
checkout will fail payment authorization, resulting in
approximately $340 billion worth of potential eCommerce revenue
going unrealized. An estimated 70% of these orders are placed by
legitimate customers who can afford the purchase.
With a growing array of digital channels available, customers seemingly have infinite possibilities for how they choose to do business as evidenced by the more than 200% growth in mobile transactions in the last three years. Winning in this new era means rising to the challenge of meeting an entirely new set of...
3D Secure 2.0 is expected to have a profound impact on the payments industry by accelerating digital commerce and offering a better user experience with increased fraud protection for card-not-present transactions. Yet, issuers, payment processors, and merchants continue to struggle with many questions on the road to...
For banks, combating fraud is an ever-escalating arms race. If
your bank is investigating anti-fraud solutions to stop fraud
losses, lower false positives, or reduce manual workload, join
this webinar. Our fraud experts will explain the top 10
technology requirements to consider - as well as their...
The latest edition of the ISMG Security Report features an analysis of a new Government Accountability Office report on the causes of last year's massive Equifax breach. Also: An update on the role of tokenization in protecting payments.
A leading mobile-based financial services company sought out fraud prevention tools. In the past, fraudsters used that company's customer accounts to funnel money via stolen identities. But with advanced device fingerprint technology, the company could detect multiple accounts created from the same device and suspend...
This white paper looks at how payment innovation is impacting fraud departments and the growing importance of removing friction to improve the customer experience. The mobile and online channels are the future; being able to authenticate returning customers and determine who new applicants really are will be essential...
Magecart, the criminal group behind the recent data breach at certain Ticketmaster websites, may have also hit the company's sites in Australia, New Zealand, Turkey and Hungary, according to RiskIQ, which says the group's digital payment card skimmers may also affect as many as 800 other e-commerce sites.
Aite's Julie Conroy calls it a "perfect storm." In the post-EMV U.S., and in the wake of massive data breaches and the move to mobility, financial institutions are besieged by a new flood of new account fraud. How can data analytics help them improve fraud prevention?
If 2017 was the year of ransomware innovation, 2018 is well on its way to being known as the year of cryptocurrency mining malware. Numerous studies have found that the most seen malware attacks today are designed for cryptojacking. But while ransomware campaigns may be down, they're far from out.
Cryptocurrency money laundering is increasing dramatically, being already three times greater than in 2017. And we're only half way through the year, observes Dave Jevans, Founder and CEO of CipherTrace, and chairman of the Anti-Phishing Working Group.
What are hot cybersecurity topics in Scotland? The "International Conference on Big Data in Cyber Security" in Edinburgh focused on everything from securing the internet of things the rise of CEO fraud to the origins of "cyber" and how to conduct digital forensic investigations on cloud servers.
Leading the latest edition of the ISMG Security Report: An analysis of how distraction tactics were used during a $10 million SWIFT-related hack at Banco de Chile. Also, a wrapup of Infosecurity Europe.
Banco de Chile has become the latest victim of a SWIFT-related malware incident. Attackers first corrupted thousands of PCs' master boot records as a distraction. Then they used fraudulent SWIFT messages to steal $10 million.