While tech-support scams have proliferated for years, the FBI says losses tied to such fraud are now higher than ever. Google has pledged to crack down on fake tech-support listings. But fraudsters regularly employ a variety of channels, including cold calls, pop-up windows and phishing emails.
The EU's General Data Protection Regulation, which has tough breach notification requirements, is spurring global interest in technologies to help prevent insider breaches, says Tony Pepper of Egress Software Technologies.
Business email compromise attacks continue to be lucrative for the criminally inclined. With the FBI reporting that reports of such attacks have recently doubled, researchers find that tricking victims into making fraudulent wire transfers remains attackers' top goal.
So far, police have not found evidence that a major organized hacking group was responsible for the Cosmos Bank heist, which involved the theft of $13.5 million through ATMs and unauthorized SWIFT transactions. What steps should banks take to avoid becoming the next cyber heist victim?
Google has suspended multiple YouTube channels and videos, as well as blogs, after tying them to phishing attacks and influence operations linked to Iran's state media. The technology giant's moves coincided with similar efforts by Facebook and Twitter.
A website that appeared to be part of a phishing campaign designed to gain access to the Democratic National Committee's voter database has turned out to be part of an uncoordinated security exercise. The false alarm has highlighted the benefit of actively monitoring for election interference.
Leading the latest edition of the ISMG Security Report: An analysis of why it may be too late to secure the 2018 U.S. midterm elections. Also: A close look at the Anthem breach lawsuit settlement and a report on ransomware recovery lessons learned.
To prevent fraud in the contact center, organizations are adopting security measures to protect themselves and their customers. In many cases, these controls increase friction for legitimate clients while also increasing operating costs.
Biometrics is adding value to organizations of all sizes and industries. Read...
By 2020, 75% of omni-channel customer-facing organizations will sustain a targeted, cross-channel fraud attack with the contact center as the primary point of compromise.*
Read "Don't Let the Contact Center Be Your 'Achilles Heel' of Fraud Prevention" to learn why Gartner believes the technologies and techniques...
Virginia Credit Union is one of the largest credit unions in the country and a pioneer in the use of technology to deliver great service to its more than 260,000 members. Challenged with providing more effective authentication and fraud prevention for its members' 3,000 daily calls, the Credit Union adopted voice...
Kaspersky Lab has discovered a new form of malware it calls Dark Tequila that has been targeting users in Mexico and stealing bank credentials and other personal and corporate data. The malware can move laterally through a computer while it's offline, says Dmitry Bestuzhev, a Kasperksy researcher.