Surash Patel

SaaS growth leader and Non exec, TeleSign

Surash leads the EMEA team for Telesign, helping brands manage their digital identity and global communications needs. Previously the managed the RealNetworks (RNWK -NASDAQ) Messaging business globally. Prior to RealNetworks, Surash founded and worked at mGage (now Kaleyra – KLR -NYSE), holding roles of Chief Strategy Officer & COO for Europe. Surash is also Chair of the charity; Binti International, which promotes Menstrual Dignity for Women worldwide and has an MBA from London Business School.

OnDemand: Managing Fraud Detection: What your Consumers Really Want from Their Onboarding and Brand Experience

Presented by Surash Patel • March 21, 2023

If a consumer has a pleasant experience on your site, it reflects positively on your brand. However, if they’re unsatisfied, whether at the initial signup or before they check-out, they may leave and look for alternatives. You want to keep consumers happy, but you can’t relax fraud prevention or you could be...

OnDemand | Reducing Fraud and Friction in Consumer Experiences

Presented by Surash Patel • October 12, 2022

As regulatory oversight aimed at stopping financial fraud rises, friction generated by identity and credit checks built into customer onboarding processes is causing many consumers to abandon their shopping carts. Consumers expect simple, fast, convenient onboarding. The situation is forcing business-to-consumer...